Orders & Lead Times

All Lead Times are ESTIMATES for normal shop conditions.  Special Orders, Holidays and Promotions have a tendency to slow things up a bit.  No Lead Times are guaranteed.  The industry as a whole is extremely busy.  During this time, we ask if your order is within the estimated lead times, please resist the urge to ask for a status update.  It pulls our guys away from orders to answer questions, ironically making it only take longer.  Due to the many steps involved with completing your custom order, any status update given will be vague and general until your order is nearing its completion, where we will have a more detailed update.  We do our best updating these lead times based on order flow and shop conditions, so they are subject to change after you place your order.  Again, they are all estimates, not guarantees. 


2-6 Weeks upon receiving the order.  Cerakote solid colors are considerably quicker than patterns and one-off requests. Parts that are completely disassembled are considerably quicker than jobs requiring assembly and disassembly. For solid color stripped parts, we try our best to be within a few days of receiving it.  Holsters we are finding the largest hang up is material availability.  If you are flexible on color, note it at checkout so we can keep things flowing.



Kydex Holsters: Average 1 Week from order date (if you placed your online for pick-up, please call/email us so we can pull it, otherwise its in the mix with the rest of the online orders, so see above!) We're finding material availability to be a new issue, so if you are flexible on colors or hardware, have a back up plan so we can finish your project quickly. 

Cerakote: 1-6 Weeks from dropping off your project.  Disassembled Solid Color project will be 1 week turnaround.  (Cerakote orders are much faster and within lead-time when they are brought in completely disassembled)(Solid Colors vs Patterns will also determine lead time)

Grip Stippling: Average 2 Weeks from placing order



Mailing address is: Pro 2 Customs / WPT2, 1730 W 10th Place, Suite 6, Tempe AZ 85281

Because we are an FFL and SOT, you can ship your firearm or NFA item directly to us using UPS or FedEx.  Do NOT ship your firearm USPS, unless it is just a slide or non-serialized part.  There is no need to go through an FFL on your end, as cerakote and other customizations fall under the "Gunsmithing" category, and no change of ownership occurs.  Your firearm will be shipped directly back to you with the address you provide at checkout and on your photo ID.  All Firearms must include a copy of our FFL in the box along with a copy of your drivers license or photo ID.  All NFA items please include a copy of your ATF approved form.  If you cant include a copy of your ID or form, make sure you email us a clear picture with reference to your order number.  FFL INFO


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.  A lot of our products are build-to-order, so shipping times will be AFTER the product is built, which those lead times can be seen above.  

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.



Our build-to-order kydex holsters come with a lifetime satisfaction guarantee.  If you find something wrong with your custom order please let us know as soon as possible so we can make it right.  Our staff will help determine if we need to send out replacement or forgotten parts, or instruct you to send the holster in for a rework or possible re-build.  If that is the case we will credit your account for the return shipping up to $5.00.  Include a copy of your order and any instructions that may help our craftsman solve the problem and make your holster the best it can be.  Because these are build to order, there are no cancellations or returns. 

Our cerakote and related services come with a 1-Year application warranty that covers improper applications that lead to chipping, flaking, rough surface from dry spray, failure to prep or degrease completely, etc.  This warranty does not cover wear due to normal use.  Cerakote is a wonderful protective coating but at the end of the day, it is a paint, and is expected to wear due to holsters, gun bags, use.   If you think the wear came from improper application please dont hesitate to ask us, bring it by, or send pictures so we can help you out.   The 1 Year is excessive, if it was improperly applied, it generally wears within the first few uses.  

ALL services are covered and backed up by our satisfaction guarantee.  If we fell short of your expectations, let us know so we can make it right.  We want our customers to trust us and maintain our name in this industry as a leader in custom firearm modifications and coatings.